FAQ's & Support

Q.

How many websites can I host with my Shared Hosting plan?

The number of websites you can host on your Shared Hosting plan varies depending on the plan you choose. Core plans come with an allowance of two websites per account, Launch plans include 25 websites, and both Power and Pro plans offer unlimited website hosting

Q.

Why is NVMe important for web hosting?

NVMe is a high-performance storage protocol that can significantly improve website speed and reliability. Our NVMe hosting solution delivers website content in milliseconds, ensuring fast page load times and an excellent user experience for your visitors. By enabling faster data transfer rates between storage devices and other hardware components, NVMe hosting improves the overall performance of your website and shared hosting services. Upgrading to our affordable NVMe hosting is a simple way to boost your website’s performance, enhance customer experience, and stay ahead of your competition.

Q.

What email features are included with my Shared Hosting?

The number of email addresses available for your account depends on the Shared Hosting plan you select. For Core plans, you will have 10 email addresses, with 1GB of Storage per inbox. Launch, Power and Pro plans include unlimited email addresses and up to 5GB, 10GB and 20GB of storage per inbox. You can quickly and easily create email addresses for you and your staff with your new domain-based email, and connect them to your mobile phone or other mobile devices.

Q.

What is UltraStack?

UltraStack is the pinnacle of our tailored Operating System stacks, meticulously engineered for swift performance and sheer ease of use. This cutting-edge solution stands as the perfect answer to your web hosting needs, especially when coupled with the fastest shared hosting services available. It boasts exceptional configurability and seamlessly accommodates a wide array of CMS and PHP/HTML based websites. UltraStack is included across the majority of our shared web hosting plans.

Q.

Why is NGINX caching important for websites?

NGINX caching is important for websites because it allows for faster website performance and a better user experience. By storing the entire page in memory, NGINX can serve the page to visitors quickly without having to execute code each time the page is requested. This means that visitors can load pages faster, which can lead to lower bounce rates and increased engagement. Additionally, NGINX caching can reduce server load and bandwidth usage, which can save money on hosting costs. Overall, NGINX caching is a powerful tool for improving website performance and providing a better user experience.

Q.

Why does NTWRKS use NGINX over Litespeed?

NGINX is a software that is based on the Open Source License System and we are able to use it and modify it to fit our customer’s needs without forcing our customers to purchase a license.

Q.

I already have a website with another host. Can I transfer my website?

Yes, you can transfer your website to your NTWRKS account with a provided cPanel backup. All website migration services are available via our migrations team. If you choose to transfer your website, we have a comprehensive support center. Troubleshoot your issues with extensive step-by-step articles, education channels, and customer-driven community support forums. Looking to buy shared web hosting today? Chat with one of our experts to get started!

Q.

What data center locations do you have and why does data center location matter?

NTWRKS offers data center locations in California and Virginia in the United States.

Need any help?

All of our tools and support systems have been designed from the ground up with you in mind. That’s why we can always guarantee that your come first and center, always. Why not get in contact and let us assist you?

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